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Supported OS List
  • Windows 8.1,10
  • Mac OS X v10.15.5 (Catalina)

Supported Browser List
  • Internet Explorer 11.0
  • Microsoft Edge 44 or higher
  • Google Chrome 83.0 or higher
  • Firefox 78 or higher
  • Safari 13.0 or higher is the supported and recommended browser for Mac OS

Mobile Devices
  • iOS version 13
  • Android version 10
  • Support for viewing video on iPad and Android-based devices requires EMS 3GP DVRs.

Additional Plugins and Browser Requirements
  • Active X (required for live view in IE)
  • SIMULATIONiQ Enterprise site must be listed as a "trusted site"
  • Please download the below file, close the browser, and run it.
  • PlayCtrl_6.5.2.200



Instruction to set up EMS Video Player to watch Live Video in Internet Explorer.
(For EMS Player in Internet Explorer only)
  1. From the Tools menu, select Internet Options.
  2. From the Security tab, click Custom Level.
  3. From the Initialize and script ActiveX controls not marked as safe for scripting (not secure) setting, click Enable (not secure).